This project is the follow up to my Airlines App design and also used Axure. The assignment was for students to make an interactive kiosk for a train service. This end goal was to make a high-fidelity prototype that showcased several tasks. In addition to a home screen, a minimum of six screens needed to be designed along with at least two interactive tasks. Users need to be able to make a reservation, add more travelers, view a train map showing the itinerary, view economy vs premier options, upgrade fare, see the itinerary summary, purchase tickets, and print tickets.
I decided to do my design based on the BART Transit in San Francisco. Though their Kiosk Design wasn’t too dissimilar to MARTA kiosks.
I used MARTA as a main point of reference when starting this project. Being a native to Atlanta this was the most convenient. I made sure to take note of the way MARTA kiosks handle each of the tasks I had to complete. I also made sure to note any frustrating feature those kiosks had. Unlike MARTA kiosks though my design is completely touch screen.
I sketched out the layout of the app and assigned the mandatory features to certain pages. This will be the general layout, but I ended up making some slight changes when fleshing out the apps design.
My first iteration met all the qualifications but had some glaring usability concerns. The feedback that I got was that my pages had poor spacing and the background was too bright causing pages to feel cluttered.
With my second iteration I made the options clearer and easier to read. Now that the pages are less cluttered, I switched around some of the visuals to make them clearer.
In this app users can order tickets, make reservations, view a map of the system, review their order, and make payments.